By default, faculty receive email copies of all Viva Engage messages intended for them (as do students). To reduce "email fatigue", staff only receive a small number of high-priority messages via email; all other messages are only visible in Viva Engage.
To change this behavior, please update your preferences at https://apollo.richland.edu/VivaMailRelay. Enter your Richland email address, then choose which Viva Engage communities you would like to be copied to your email. Please note, there are some communities, such as Public Safety, whose messages will always be copied to email.